FAQs Benefits Search for Jobs
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Wir rekrutieren kluge K\u00f6pfe und setzen uns f\u00fcr eine Kultur der gegenseitigen Unterst\u00fctzung und Inklusion ein. So k\u00f6nnen mit Ihren Ideen zu weltver\u00e4ndernden Innovationen und bahnbrechenden Technologien beitragen. Damit das m\u00f6glich ist, nutzen wir die ganze Breite und Tiefe unseres weltweiten Know-hows. Wir liefern Antworten, machen Komplexes einfach und \u00fcberwinden gemeinsam anspruchsvollste Herausforderungen.</p> <p><strong>Innovationen mit Technologieexperten<br /></strong>Karriere kennt keine Grenzen \u2013 davon sind wir bei Qualcomm fest \u00fcberzeugt. Nutzen Sie die einzigartige M\u00f6glichkeit, mit hoch angesehenen und f\u00fchrenden Engineering- und Technologieexperten der Branche zusammenzuarbeiten. Bei uns erleben Sie Lernen und berufliche Weiterentwicklung in einer v\u00f6llig neuen Dimension.</p> <p><strong>Gesund leben, gesund arbeiten<br /></strong>Dar\u00fcber hinaus haben Sie Zugang zu Programmen wie unseren kontinuierlichen Lern- und Weiterentwicklungsprogrammen, der Erstattung von Studiengeb\u00fchren und Mentoring, um Ihr grenzenloses Potenzial auszusch\u00f6pfen \u2013 au\u00dferdem haben Sie die M\u00f6glichkeit, Ihre Lebensqualit\u00e4t durch unsere umfassenden, erstklassigen Leistungsangebote zu verbessern .</p> <p>Die Arbeit, die wir bei Qualcomm leisten, hat Auswirkungen auf das Leben rund um den Globus \u2013 und Sie k\u00f6nnen ein Teil davon sein. 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Share knowledge; create new or amend existing Knowledge Base articles to enable employee self-service and improve IT group knowledge performance. Fluent spoken and clear written German and English language skills. High School Diploma or equivalent. 1+ years' experience in IT or Engineering Support or related area. 1+ years' experience in operating system or software application troubleshooting (e.g., root cause analysis, debugging). Help-desk support experience with computer hardware, software, and networks strongly preferred. Practical experience in the computing industry and corporate service-desk computing environment. Troubleshooting experience with two or more of the following: Windows, UNIX, MAC, or Linux. Bachelor's degree Minimum 2 years of help-desk support experience with computer hardware, software, and networks preferred, preferably in a Service Desk environment Customer service, technical training, and/or industry standard certifications Contact Center experience is a plus Outstanding customer service skills, excellent troubleshooting skills and the drive to assume more responsibilities. Productivity Tools: Microsoft 365 suite, including Teams, Outlook, Sharepoint, OneNote, OneDrive, CoPilot Operating Systems: Troubleshooting experience and working knowledge of two or more of the following: Windows, UNIX, MAC, or Linux Service Desk Platforms: Experience using ServiceNow, Jira or similar tools preferred Networking: Familiarity with TCP/IP, common protocols, and network/VPN troubleshooting. Understanding of items such as account permissions, access security.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://careers.qualcomm.com/careers/job/446704374649", "isPrivate": false, "latlongs": "51.8985143,-8.4756035"}], "isFallback": true, "debug": {}, "count": 1, "personal_message": "We thought you would be interested in this position.", "scheduling": {"minTime": 9, "limit": 10, "maxTime": 17, "increments": 60, "minTimeslots": 3}, "userTitles": [], "enableTargetedResume": 0, "query": {"query": "", "location": "", "department": [], "skill": [], "seniority": [], "pid": "446704374649"}, "singleview": true, "see_all_jobs": true, "recommended_star_threshold": 4.0, "chatbot": false, "iframeImplementation": null, "pcsApplyFormV2Enabled": false, "isPcsBrandingApril2023Enabled": false, "allowedFileTypes": {}, "pcsTextConfiguration": {}, "hideDepartment": null, "pcsOctupleMigration0Enabled": true, "pcsOctupleMigration1Enabled": false, "replaceUrlOnGoBack": true, "pcsRedesignedNuxEnabled": true, "readmoreInstructionEnabled": false, "userActivityTimeout": 86400000, "userActivityTimeoutEnabled": 1, "isLoggedInPcsEnabled": false, "sortByConfig": null, "searchBoxConfig": {}, "excludePrivatePositions": true, "eeocFilterKeywords": ["veteran", "disability", "gender", "race", "citizen", "visa", "ethnicity"], "disableScrollLoadPositionSidebar": false, "locationFlexibilityFrontendEnabled": false, "workLocationOptionFrontendEnabled": false, "remoteFlexibleJobsFilterEnabled": false, "loggedOutNotificationsEnabled": true, "candidateLogin": {}, "prepopulateApplyFormEnabled": true, "prepopulateSettings": {"prepopulateCheckboxText": "Save my answers for future applications", "showPrepopulateCheckbox": false}, "candidateBuildProfile": {}, "enhancementsEnabled": false, "themeBuilderUser": null, "mandatoryFields": ["firstname", "lastname", "email", "phone"], "blindfoldWidgetPcsGate": false, "pcsApplyFormLocationGate": false, "t3sEnabled": false, "uploadApplicationAnswers": false, "candidateAuthV2Enabled": true, "preApplicationSubmitAuthEnabled": false, "applyFormV2Enabled": false, "loggedOutSavedSearchEnabled": false, "locationRadiusTypeToggleEnabled": true, "incompleteApplicationsEnabled": false, "incompleteApplicationConfig": {}, "fallbackPcsJdGate": true, "enableResumeCoach": false, "isPcsEnabled": true, "applicationInfoReviewEnabled": false, "phoneWithCountryCodeEnabled": true, "phoneWithCountryCodeJTNEnabled": false, "notificationSuggestVerificationToken": null, "cookiesAutoDisabled": false, "strictEmailValidationEnabled": true, "chatbotxConfig": {"enabled": false, "featureAccessFlags": {"resumeCoachCardFlags": {"showApplyWithResume": true, "showEditResume": true}, "positionCardFlags": {"showAddToJobCart": true}}}, "pcsOptionalResumeWithJobcartGate": false, "loggedInCandidate": {}, "hamburgerMenuEnabled": false, "sharedTalentPoolGate": false, "pcsAccessibilityHomeEnabled": true, "pcsAccessibilityApplyFormEnabled": true, "showLanguageDropdown": true, "languages": [{"value": "en", "title": "English"}, {"value": "de", "title": "Deutsch"}, {"value": "zh-CN", "title": "\u4e2d\u6587 (\u7b80\u4f53)"}], "displayLanguage": "en", "installed_app_data": [], "singlePageCareersNavbarGate": false, "customJobDescTranslationSkipList": [], "all_applicable_locations": [{"location": "Cork, Ireland", "city": "Cork", "state": "CO,IE", "country": "IE"}]} {"display_banner": false, "display_text": ""}
@media screen and (min-width: 1500px) { .hero-image { height: 110vh !important; margin-left: auto; margin-right: auto; } } @media screen and (max-width: 1500px) { .hero-image { height: 120vh !important; margin-left: auto; margin-right: auto; } } .hero-image { background-size: contain !important; font-weight: bold; padding: 50px; position: relative; text-align: center; width: 100%; height: 100%; } .faq-custom-header { float: right; margin-right: 310px; margin-top: 30px; z-index: 9999999; position: relative; color: rgb(74, 90, 117) !important; font-size: 20px !important; } @media screen and (max-width: 420px) and (min-width:281px){ .faq-custom-header { margin-top: 0px; top:30px; right: 25px; margin-right: 0px; } .faq-custom-header.benefits { margin-right: -42px !important; margin-top: -30px; } .faq-custom-header.search-for-jobs { margin-right: -42px !important; margin-top: 30px; } } @media screen and (max-width: 820px) and (min-width:421px) { .faq-custom-header { margin-top: 0px; top:58px; } .faq-custom-header.benefits { margin-right: 15px !important; } .faq-custom-header.search-for-jobs { margin-right: 15px !important; } } @media screen and (max-width: 280px) { .faq-custom-header { margin-top: 0px; top:90px; margin-right: 245px; } } .success-form .checkmark .fa-check { color:#3253dc !important; font-size: 100px !important; } .success-form .browse-more .btn { background-color: #fff; border: 1px solid #3253dc !important; color: #3253dc !important; font-size: 14px; font-weight: 600 !important; line-height: 18px; min-width: 145px; text-align: center; } .upload-resume-modal .dropzone-container .btn { background-color: #3253dc !important; } .upload-resume-modal .privacy-agreement .action-buttons .btn-sm { border: 1px solid #3253dc !important; } .btn-primary, .btn-primary:hover, .btn-primary:focus, .btn-primary:active, .btn-primary.active, .open .dropdown-toggle.btn-primary, .btn-primary:active:focus, .btn-primary:active:hover, .btn-primary.active:hover, .btn-primary.active:focus { color: #fff !important; background-color: #3253dc !important; } .resume-name { color: #3253dc; } .apply-form .position-apply-cancel-button { border: 1px solid #3253dc !important; color: #3253dc !important; } .apply-form .btn-primary { background: #3253dc !important; border-color: #3253dc !important; } .go-button { border: 1px solid #3253dc; color: #3253dc; } .btn-secondary, .btn-secondary:hover, .btn-secondary:focus, .btn-secondary:active, .btn-secondary.active, .open .dropdown-toggle.btn-secondary, .btn-secondary:active:focus, .btn-secondary:active:hover, .btn-secondary.active:hover, .btn-secondary.active:focus { color: #3253dc !important; border-color: #3253dc !important; } .add-to-job-cart-button { border: 1px solid #3253dc !important; color: #3253dc !important; } .position-card .position-title { color: #3253dc; } .search-results-main-container .position-cards-container .card-selected { border-left: 8px solid #3253dc; } .profile-dropdown .dropdown-title { color: #3253dc !important; } .advanced-options-button { color: #3253dc !important; } .fa-share { color: #3253dc !important; } .position-facets .pillTitle { color: #3253dc !important; } .perk .perk-icon { color: #3253dc !important; } .join-tn-link { position: relative; top: 10px; color: rgb(74, 90, 117) !important; font-size: 20px !important; } .jobs-custom-header { float: right; margin-right: -190px; margin-top: 30px; z-index: 9999999; position: relative; color: rgb(74, 90, 117) !important; font-size: 20px !important; } .ef-dropdown.language-dropdown .ef-dropdown-title { color: rgb(74, 90, 117) !important; font-size: 20px !important; } .upload-resume-modal .privacy-agreement .action-buttons .btn-sm.btn-secondary.pointer{ color: #3253dc !important; } .faq-custom-header.benefits { margin-right: 20px; } .faq-custom-header.search-for-jobs{ margin-right: 20px; } .col-md-12.all-positions-header.col-sm-12.col-xs-12:after { content: "Prior to uploading your resume, please ensure your location is included."; }